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How do I request LOA for tests on MediCard GO?

  • On your home screen, tap TESTS.
  • Choose a facility: MediCard free-standing clinic or other accredited clinic/hospital.
  • Fill out the short form.
  • If you choose a MediCard free-standing clinic, an LOA will not be required, simply wait for the clinic to contact you.
  • If you select other accredited clinics/hospitals, your request is logged under the LOA TRANSACTION HISTORY tab at the bottom of the screen. You will see the status of your request here if APPROVED, PENDING APPROVAL, DISAPPROVED or CANCELLED.
  • If approved, download the LOA found at the bottom of the screen and print 2 copies. Submit these to the hospital/clinic upon visit. Note that this does not guarantee an appointment with the hospital/clinic yet. You will need to book an appointment with them directly.*

*On the day of your visit, note that hospitals/clinics may have varied policies. Even if you have a pre-approved LOA, you may be asked to proceed to the HMO department first for encoding/documentation.

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