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How can I avail myself of MediCard’s outpatient services?


  1. Download the MediCard GO app on Google Play, App Store or Huawei AppGallery to set-up an appointment.
  2. You may also schedule your visit via or via phone call or email.
  3. On your appointment date, proceed to the reception area and present your MediCard ID and appointment code.


    • Hospital-Based MediCard Satellite Clinics
    • Hospital-Based MediCard Referral Desks
    • HMO Concierge
    • Coordinator’s Clinic
  1. You will be issued a consultation form which you will present to the MediCard accredited doctor you were referred to.
  2. If the doctor advises you to undergo laboratory/diagnostic tests, return to the satellite clinic, referral desk, HMO concierge or the coordinator’s clinic and present the doctor’s request form for approval.
  3. You will be issued a laboratory/diagnostic form which you will have to sign and proceed to the laboratory/diagnostic section of the hospital/clinic or you may opt to have them done in any MediCard Free-Standing Clinic nearest you.

You may also request LOA for consultation or laboratory/diagnostic test in other MediCard-accredited hospitals/clinics via the MediCard GO app or at

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Welcome to MediCard Customer Support!

Download MediCard GO now!

Available on Google Play Store, App Store and AppGallery